🔒 sz777one Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal data collected and processed by sz777one in connection with your use of our website, mobile-optimized platform, games, promotions, customer support services, and any other services we provide (collectively, the "Services").

This policy applies to all registered players, prospective players, and visitors to the sz777one platform, regardless of whether they are located in Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines.

Please read this Privacy Policy carefully. If you do not agree with the practices described herein, you should not use the sz777one platform. This Privacy Policy should be read together with our Terms & Conditions.

2. Data Controller Information

sz777one acts as the data controller for the personal information collected through our platform. As data controller, we determine the purposes and means of processing your personal data.

We have appointed a Data Privacy Officer (DPO) in accordance with the requirements of the National Privacy Commission (NPC) of the Philippines. You may contact our DPO for any privacy-related concerns using the contact details provided in Section 15 of this policy.

3. Personal Data We Collect

sz777one collects the following categories of personal data:

3.1 Identity and Contact Data

• Full legal name;
• Date of birth;
• Residential address in the Philippines;
• Philippine mobile number;
• Email address;
• Government-issued ID details (for KYC verification purposes).

3.2 Financial Data

• Payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account details, Visa card details);
• Transaction history, including deposits, withdrawals, and wagers;
• Account balance information.

3.3 Gaming and Usage Data

• Game history and betting records;
• Login timestamps and session duration;
• Platform features accessed and pages visited;
• Bonus and promotion usage history.

3.4 Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookie identifiers and similar tracking data;
• Referring URLs and navigation paths.

3.5 Communications Data

• Records of your communications with our customer support team;
• Feedback, complaints, and survey responses;
• Marketing preferences and communication opt-in/opt-out records.

4. How We Collect Your Data

We collect personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions;
• Automated technologies: When you browse our platform, we automatically collect technical data through cookies, web beacons, and similar tracking technologies;
• Third-party sources: We may receive data from payment processors (such as GCash and PayMaya), identity verification providers, and fraud prevention services to verify your identity and protect the integrity of our platform;
• Publicly available sources: In limited circumstances, we may collect information from publicly available sources for fraud prevention and compliance purposes.

5. How We Use Your Personal Data

sz777one uses your personal data for the following purposes:

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), sz777one processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you (i.e., to provide the sz777one gaming services you have registered for);
• Legal obligation: Processing is necessary to comply with our legal obligations under Philippine law, including PAGCOR regulations, anti-money laundering laws, and tax reporting requirements;
• Legitimate interests: Processing is necessary for our legitimate interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

7. Data Sharing and Disclosure

sz777one does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and Visa, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity;
• Game providers: Our game content providers may receive limited technical data necessary to deliver their games on our platform;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law;
• Law enforcement: Philippine law enforcement agencies, where we are legally required or permitted to disclose your data;
• IT and security service providers: Third-party providers who assist us in operating and securing our platform, subject to strict data processing agreements.

8. Cookies and Tracking Technologies

sz777one uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how our platform is used.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login details, to provide a more personalized experience.
• Analytics cookies: Help us understand how players interact with our platform so we can improve our services. This data is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotions and offers. These are only set with your explicit consent.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sz777one platform. For more information on managing cookies, refer to your browser's help documentation.

9. Data Retention

sz777one retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Financial and transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations;
• Gaming and usage data: Retained for three (3) years from the date of the activity;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Marketing consent records: Retained until you withdraw your consent, plus one (1) year thereafter for compliance documentation purposes.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.

10. Data Security

sz777one implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis;
• Regular security assessments and penetration testing of our platform;
• Staff training on data privacy and security best practices;
• Incident response procedures to detect, report, and address personal data breaches promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sz777one will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of RA 10173 and NPC Circular No. 16-03.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sz777one:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as described in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data we hold about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

12. Children's Privacy

The sz777one platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under 21 years of age.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on our platform, please contact us immediately via our 24/7 live chat support.

13. International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside the Philippines, for example when we use cloud-based service providers or game content providers whose servers are located abroad. When we transfer personal data outside the Philippines, we ensure that appropriate safeguards are in place to protect your data, including:

• Entering into data transfer agreements that incorporate the standard contractual clauses approved by the National Privacy Commission;
• Transferring data only to countries or organizations that provide an adequate level of data protection as determined by the NPC;
• Obtaining your explicit consent for the transfer where required by applicable law.

14. Changes to This Privacy Policy

sz777one reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will always be indicated at the top of this page.

Where changes are material, we will notify registered players by posting a prominent notice on the sz777one platform and, where appropriate, by sending a notification to the contact details associated with your account. Your continued use of the sz777one platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

15. Contact and Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sz777one, please contact our Data Privacy Officer:

• 📧 Email: [email protected]
• 💬 Live Chat: Available in-site 24 hours a day, 7 days a week

Our support team, staffed by Filipino agents, is available around the clock to assist you with any privacy-related concerns. We are committed to resolving all data privacy inquiries promptly and in accordance with the requirements of the National Privacy Commission.